What skills are essential for success as an International Freight Broker?
Being an effective global international broker means having a developed set of capabilities that enable experts to find their way through the very complex world supply chain system. From communication and negotiation skills to problem-solving and regulatory know-how, they enable freight brokerage business to run and thrive. 1. Effective Communication Skills Good communication is critical to international freight brokers. Shippers, carriers, customs brokers, and customers who belong to different cultures and time zones need to be communicated with by the brokers. Professional and clear oral and written communication avoids miscommunication and eases transactions. 2. Negotiation and Sales Skills One of the key responsibilities of freight brokerage is rate negotiation with the carriers and obtaining competitive rates on the customers' behalf. It needs persuasion skill and relationship since brokers need to obtain long-term business relationships. They must possess the capability to o...